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Payment Options


  • In person at our office
  • With your Agent


  • In the mail with your remittance copy
  • In person at our office

Credit or debit

  • In person at our office

NEW! Online banking

  • Available with the big five banks: BMO, CIBC, RBC, Scotiabank, and TD
  • Payee name: “Dumfries Mutual Insurance Company”
  • Your account number: your policy number (omit dash)

Pre-Authorized Payment (PAP)

  • 12 equal monthly payments
  • Convenience – no need to worry about payment dates
  • Withdrawal can be set up for any day of the month
  • Automatic withdrawal from your account without issuing cheques
  • One time set up and continues even after your renewal

If you’re interested in switching to PAP, please complete this form and return to us via one of the following methods.

  • Mail or in person at our office
  • Fax to 519-740-8732
  • Email

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ALERT – False cheques with our name as payer

We were notified February 4, 2019, that fake cheques were sent to random recipients with our company name as payer. We want to confirm these mailings are not from us, but are part of a scam and illegitimate.

Those who received (or will receive) these cheques may or may not be our policyholders. We do not know how many of these mailings were sent, or the span of territory affected.

It is our understanding that many of these scam mailings include 1) a fake cheque for the value of $2,950 (but there may be other amounts), and/or 2) a letter asking you to send money overseas.

Please use your best judgment if you receive something suspicious. As a rule of thumb, if it seems “fishy” then it’s probably not from us. Note that we never ask for money to be sent overseas.

Please rest assured we are taking this matter seriously. While we had no part in these fraudulent mailings, we apologize for any confusion or inconvenience they may cause.

If you have any questions or concerns, please contact our Manager, Shelley Sutton, at 519-621-4660 or

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