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Privacy & Resources

We Pay Attention to Your Rights

Our company wants to make sure that you know that your rights are our priorities. After all, we are a purely mutual company owned by you, the policyholders. Policyholder directors that you elect guide our company. We firmly adhere to the following principles:

  • Our policyholders’ interests come first. Our distributors will put your interests ahead of their own;
  • We will make sure that you are aware of any conflicts that could be associated with a transaction or recommendation; and
  • We will ensure that the products that you purchase are “the right fit” to meet your needs.

Click on the following links to access our privacy agreements:

Our company, like all insurers in Ontario is regulated by the Financial Services Commission of Ontario.

Our goal as a policyholder-owned, purely mutual company is to treat policyholders in a fair, courteous and timely manner.

Should you have a complaint, please download our Complaint Handling Protocol to learn more.