Mission, Vision and Values

Our Mission

We are policyholder-focused and community-based. We create an exceptional insurance experience.

Our Vision

Dumfries is a competitive, fair and responsible mutual insurance organization that embraces new technologies and growth. Our people operate within a culture of outstanding service and innovation to provide an exceptional stakeholder experience.

Our Values

Dumfries believes in:

• Peace of mind for our policyholders.
• Ownership benefits for our policyholders.
• Supporting our community.
• Corporate responsibility.