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Mission, Vision and Values

Our Mission

We are policyholder-focused and community-based. We create an exceptional insurance experience.

Our Vision

Dumfries is a competitive, fair and responsible mutual insurance organization that embraces new technologies and growth. Our people operate within a culture of outstanding service and innovation to provide an exceptional stakeholder experience.

Our Values

Dumfries believes in:

  • Peace of mind for our policyholders.
  • Ownership benefits for our policyholders.
  • Supporting our community.
  • Corporate responsibility.