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About Us

About Dumfries Mutual

Dumfries Mutual Insurance is a local company focused on meeting the insurance and risk related needs of the community, servicing Cambridge, Kitchener- Waterloo, Guelph, rural Hamilton, and surrounding area. As a mutual insurance company we are owned by our policyholders. We offer coverage for auto, property, commercial and liability. Our policyholders are the core of our company and overall we aim to create peace of mind through strong and secure relationships.

Our History

Dumfries Mutual Insurance was founded May 1856 in the Village of Roseville. It is the oldest farm mutual insurance company in Ontario. It has grown from a company that wrote strictly fire insurance to one that now protects its insured’s against property, liability and automobile losses. Dumfries continues to grow and change while still maintaining its commitment to its policyholders. As a policyholder of Dumfries, you are an owner of the company. You have the right to vote on important decisions.

Though much has changed over the years Dumfries still offers friendly service and has never wavered in community support. The board and staff seek to add that personal touch with every interaction. Dumfries is lead by a board of directors who understand the needs of both rural and urban policyholders.

Most importantly, the company is still controlled by its policyholders, which allows the focus to be on customer service and not on pleasing distant shareholders looking for quick return on their investments. Since 1856 it has been the policyholders who have made the company the success it is today!